On-site & Virtual ASL Interpretation

American Sign Language (ASL) interpretation is the professional process of facilitating communication between individuals who use ASL and those who use a spoken language. This service ensures full access, engagement, and participation for all parties, regardless of their primary language. TKIS proudly offers both on-site and virtual ASL interpretation services to meet a wide range of accessibility needs.

On-site ASL interpretation:

This is when an ASL Interpreter is physically present in the same location as the Deaf/Hard-of-Hearing/DeafBlind individual. 

Key Features:

• Face-to-face interaction - helpful for picking up non-verbal cues

• Best for complex settings like medical appointments, large group settings, or live events

• More personal - builds trust and connection

Virtual ASL interpretation:

This happens via a video platform (like Zoom, Teams, or a dedicated VRI service), where the interpreter joins the conversation remotely.

Key Features:

• Remote and flexible - can be accessed quickly, often on-demand

• Useful in emergencies or when in-person interpreters are not available

• Requires reliable internet and a good-quality camera set-up

Post-production interpretation:

This is ideal for asynchronous or pre-recorded content, where an interpreter listens to the audio and either produces a recorded ASL interpretation or provides a voice-over to accompany a signed video.

Key Features:

• Supports full inclusivity and independence by enabling ASL users to access information directly, without relying on captions

• Provides equal access to information in a visual language, free from the limitations of live scheduling

• Perfect for training content, eLearning modules, promotional videos, etc where accessibility is a priority

On-demand interpretation:

This provides immediate access to ASL Interpretation via a video platform (like Zoom, Teams, or a dedicated VRI service) eliminating the need for advance scheduling. This is ideal for unplanned or spontaneous situations—such as assisting at registration tables, engaging in brief conversations with colleagues or supervisors, or addressing guest service inquiries.

Key Features:

• Instant access without the need for pre-scheduling to ensure full accessibility

• Multi-location support - can be used across multiple departments, desks, or service areas

• Cost effective - reduced cost to have interpreters available as opposed to the standard rates